1) How can a homeowner recognize when a roof system has problems?

Many different kinds of damages can compromise a roof system. It can be hard to know where to begin to look and, often, homeowners aren’t really sure what they are looking for. That’s why it is a smart investment to hire a roofing professional to perform a roof inspection periodically (at least once a year). They will know what kinds of damage to look for and where to look for them.
If, however, you feel comfortable performing a roof inspection on your own, then take a look at the posts we recently wrote about the common signs you need a new roof OR take a look at our roof inspection checklist

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2. What are my options if I decide to re-roof?

You have 2 options: a) a full roof replacement OR b) a re-cover of the existing roof system.
A complete roof replacement requires that your entire existing roof system be redone. This involves a “tear-off” of your existing system and is a full-blown roofing process. Cost depends on the type of shingle, style and warranty/durability you choose. A re-cover of your roof system is the less demanding option. This process involves only the installation of the new roof system, meaning that it is a far more expedient and cost-friendly re-roofing option. However, building code requirements do not always allow for multiple re-roofs so if you’ve done this more than once before, then you may need a complete roof replacement.

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3) My Roof Leaks. Do I Need To Have It Replaced Completely?

A leaking roof is a bad thing. However, it doesn’t necessarily warrant a complete roof replacement. How much repair and work needs to be done on your roof depends on the level of damage caused by leaking. There are many problems that can lead to roof leaking, which is why it’s important to inspect your roof periodically and check for common warning signs. You can perform this inspection yourself, but it is always a good idea to hire a professional at least once a year to check for any serious roof problems.

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4) How Long Can I Expect My Roof System To Last?

20-25 Years. That is the life expectancy of the average roof system.
The life span of a roof system is determine by a number of factors, like:

• roof system

• design,

• building structure,

• material quality & suitability,

• proper installation,

• periodic maintenance,

• local climate, and much more.

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Material quality is especially important because some roof system types such as clay tile, slate and (certain) metal can last longer.

When choosing the materials for a new roof (or when hiring a professional, make sure to check the warranties on the materials. Most roofing manufacturers offer warranties on their products and you should be wary of any manufacturer that doesn’t.

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5) And what if my new roof leaks? Then what?

Remain calm. 
Roof leaks are actually a common occurrence. And our work always comes with a warranty! We'll schedule the earliest appointment to come back out and evaluate and/or fix the problem*

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6) Need Help With An Insurance Claim?

• Contact your insurance company (or ask us to contact them) to know about your damage. You’ll need to provide your name, address, phone number; your policy number; date and time the loss occurred; and a brief description of what happened.

• Let us know when your assigned insurance adjuster plans to come to estimate your damages. While awaiting the visit, be sure to protect your home from further damage. Keep the damaged property, if possible, for inspection purposes.

• One of our experienced home improvement professionals will meet you and your adjuster at the time of inspection. We will discuss every project element to help get all repairs paid. We will work with your adjuster to agree on the repair price.

• Depending on your insurer’s payment structure, you may receive full payment from the adjuster at the time of inspection. Or you may receive actual cash value with an “amount deferred” listed on the claim settlement report. We will take care of claiming this amount from your insurer upon completion of the repairs.

• Your lead service professional will set up your personalized team and get to work!

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7) Are Roof Inspectors The Same As Home Inspectors?

Home and roof inspectors are two very different professions. Home inspectors focus on any structural issues that could affect the home or its value, while roof inspectors specialize in evaluating the roof’s condition.

Roof inspections can involve checking for damage, such as cracked shingles or loose fasteners, that may affect its ability to perform its function. They can also evaluate waterproofing systems and take samples of materials used to repair a roof before issuing a report of their findings for needed repairs or estimates of potential costs.

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8) Can you inspect a residential roof in the rain?

While a roofing inspector can technically perform a roofing inspection under wet conditions and determine any visible major issues with the roof, more detailed examinations of shingles or other related components can only be performed when the roof is dry for more thorough results and safety. Rainfall on a roof increases the likelihood of slipping or falling. Safety measures like non-skid shoes and safety gear are necessary before performing a residential roof inspection in wet conditions.

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9) What Is a Soffit?

A soffit is a panel that covers the underside of an overhanging section of a roof, typically between the outer edge of the roof and an exterior wall. It helps to keep pests out of the attic and provides ventilation for the home. The material used for soffits is usually aluminum or vinyl, designed to be durable and long-lasting.

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10) What Is a Fascia?

Fascia is a board that runs along the edge of the roofline, usually at the point where it meets an exterior wall. It protects against water damage by providing support for gutters and helping to prevent water from entering the home’s interior walls or attic space.

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We understand that to truly understand something or make big decisions regarding your home, sometime it's better to just actually talk to someone and/or see things in person. If there are questions that you still may have that are not listed here, please feel free to contact us.